Privacy Policy for Dimensional Divide

Last Updated: [11/23/2025]

Dimensional Divide (“we,” “our,” or “us”) operates the Dimensional Divide Minecraft server and its associated website (the “Site”). This Privacy Policy explains how we collect, use, share, and protect your information when you visit our Site, create an account, or purchase in-game ranks, cosmetics, or other digital items.

By using our Site or server, you agree to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Information You Provide Directly

We may collect personal information you voluntarily provide, including:

• Minecraft username

• Email address

• Billing information (handled securely by our payment processor)

• Purchase history (ranks, cosmetics, donation packages)

• Contact information for support inquiries

1.2 Automatically Collected Information

When you use our Site or connect to the server, we may collect:

• IP address

• Browser type and device information

• Server logs, such as:

  • Login timestamps

  • Gameplay events relevant to security or purchase fulfillment

1.3 Payment Information

We do not process or store full payment information on our servers. All payments are handled securely through our third-party payment provider (CraftingStore/Paypal). These providers collect and process billing information in accordance with their own privacy policies.

2. How We Use Your Information

We use collected information to:

• Provide and maintain the Dimensional Divide Minecraft server and website

• Fulfill purchases of ranks, cosmetics, and other digital items

• Verify player identity and prevent fraud or abuse

• Improve Site functionality and user experience

• Respond to customer support inquiries

• Enforce our Terms of Service and server rules

• Comply with legal or regulatory requirements

3. Cookies and Tracking Technologies

We may use cookies or similar technologies to:

• Maintain your session on the Site

• Remember preferences

• Track analytics and performance

You can disable cookies in your browser settings, but some website features may not function correctly.

4. How We Share Your Information

We do not sell or rent your personal information.

We may share information only with:

• Payment processors (for purchases and chargebacks)

• Website hosting providers

• Analytics services (anonymized where possible)

• Legal authorities, if required to comply with law or protect our services

All third-party service providers are required to maintain appropriate privacy and security practices.

5. Data Security

We take reasonable measures to protect your information from unauthorized access, alteration, or deletion. However, no online service is completely secure. You use the Site and server at your own risk.

6. Children’s Privacy

Our services are not directed toward children under 13 years old (or the minimum age required in your jurisdiction). We do not knowingly collect information from children under this age. If we learn we have inadvertently collected such information, we will delete it promptly.

7. Data Retention

We retain your personal data only for as long as necessary to:

• Provide services

• Fulfill purchases

• Comply with legal obligations

• Resolve disputes

Server logs may be deleted or anonymized periodically.

8. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you

• Request correction or deletion

• Withdraw consent

• Request a copy of your data

• Opt out of certain data uses

To make a request, contact us at the email below.

9. Third-Party Links

Our Site may contain links to third-party websites, such as payment gateways or social media platforms. We are not responsible for the content or privacy practices of these external sites.

10. Changes to This Privacy Policy

We may update this Privacy Policy at any time. The “Last Updated” date will always reflect the most recent version. Continued use of our Site or server constitutes acceptance of any changes.